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Whether you need guidance choosing the right pergola, patio set, or outdoor kitchen, our team is ready to help. Owned and operated by Secure Concerts KC LLC.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, followed by an estimated 5 to 8 business days in transit. Once your order ships, you will receive a tracking number so you can follow its progress to your door.
How can I track my order?
After your order ships, we send a confirmation email with a tracking number. You can use that number to check the status of your shipment at any time. If you have questions about a delivery in progress, feel free to contact us.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your space, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or size?
Contact us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pergola or patio set for my space?
Start by measuring your patio, deck, or backyard area so you know the available footprint. Our product pages include detailed dimensions and material information. If you need personalized guidance, send us a message and we can help you narrow down the best fit.
What materials are your outdoor kitchens made from?
Our outdoor kitchens feature weather-resistant materials designed to hold up through sun, rain, and seasonal changes. Each product listing includes specific material details so you can compare options and find the right match for your climate and setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
